Point of Sale and Customer Service

Point of Sale Tool via Web App (POS)

• Add a point of sale store to your RetailOps account
• Complete POS Orders at Checkout
• Print Labels for In-Store Use
• Place POS orders on hold using the "Park" function
• Ship POS Items to Customers
• Use Store Credit for Payments in POS

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Point of Sale (POS) Orders via RetailOps iOS App

• Overview of POS Workflow for the iOS App
• Ring Up Items onto POS Orders via iOS App
• Apply Discounts to POS Orders via iOS App
• Accept Payment for POS Orders via iOS App

Customer Service Manager

• Manually Route Order Items
• Email Customers From the Customer Service Tool
• Email Return Labels
• Manage Order Gift Messages
• Address Validation Using Postcode Anywhere
• Issue, Use and Manage Store Credit

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