Order consolidation is a great feature that can help you cut down on shipping cost when customers place multiple orders for the same shipping address. Some channels, such as Amazon, discourage order consolidation. Beginning in RetailOps 2.7.1, you can select specific Ship Service Levels to allow or disallow order consolidation.
*To begin, your account must have Order Consolidation enabled in your System Config options. To learn more about order consolidation, check out this article: Order Consolidation FAQs
Once you have Order Consolidation enabled, you'll be able to see the options mentioned in the steps below.
1. Navigate to System Config > Ship Service Levels.
2. Select a Ship Service from the list under Your Fulfillment Ship Service Levels.
3. Under the Consolidate column, select the green arrows to allow for consolidation, and the blue arrows to disallow consolidation.
All orders imported after these changes will be evaluated by their Ship Service Level, and will consolidate if they 1.) Share an identical shipping address and 2.) have a Ship Service which is eligible for consolidation.
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