Serial Numbers FAQ

With the release of RetailOps Version 1.6.37, we've introduced the ability to enter serial numbers. Serial numbers are relevant for selling a variety of products such as electronics, appliances, and even instruments.

How do I enable serial number entry for my instance?

To enable this feature, you must select an attribute and create a meta field for serial number entry. We recommend selecting an attribute that indicates the product category. The meta field will be used to indicate the specific attribute values that will trigger this feature. Enter a “Y” in the meta field for the values desired.

After selecting an attribute and creating a meta field, send the attribute and meta field names to RetailOps Support so it can be configured on the back end.

How do I enable serial number entry for my instance?

How do I enter serial numbers?

Once serial numbers have been enabled in your instance, you can enter serial numbers in the Product Receiving process. If the item has one of the designated attribute values, after you press the [Receive Lot] button, you’ll be prompted to enter the item’s serial number.

How do I enter serial numbers?

Where are serial numbers stored?

Serial numbers can be viewed in the PIM by opening the Inventory Lots window.

Where are serial numbers stored?
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