Ring Up Items onto POS Orders via iOS App

There are two ways to ring up items for customers to purchase. As you ring up items, you also have the option to arrange shipment of items directly to customers’ homes.

After adding items onto POS orders, read the linked article to learn how to accept payment for POS orders.

Scan Items to Orders

  1. Log into the handheld device.
  2. Go to Store > New Order.
  3. Scan the desired items’ Lot IDs or UPC/GTIN barcodes.
    1. Note: When scanning UPC/GTIN barcodes, the UPC/GTIN must have already been entered for the product in RO.
  4. To change the quantity of an item:
    1. Select the item from the item list.
    2. On the item screen, tap on the quantity to change its value. Press the [Done] button.
  5. When you've finished adding items, press the [Continue] button.
Scan Items to Orders

Add Items via Item Search

If you don’t have the item directly in front of you, you can add items to an order using the item search tool.

  1. Go to Store > New Order.
  2. Press the [Search] button in the bottom-left corner.
  3. Enter a search query and press the [Done] button.
  4. Select an item from the search results.
  5. If needed, tap on the quantity to change its value. Press the [Add] button.
  6. When you've finished adding items, press the [Continue] button.
Add Items via Item Search

Ship Items Directly to the Customer

In some cases, customers may want to ship an item to their home rather than take it home themselves. Perhaps the item is too large for the average customer to transport (e.g. furniture). Maybe the item is not available at one facility but can be shipped to the customer from another. In any case, you can choose to ship individual items to customers’ addresses.

  1. Add items to the order as instructed above.
  2. Select the item from the item list.
  3. Toggle the In Store/Ship toggle to Ship. Press the [Done] button.
    1. Repeat for any other item you’d like shipped.
  4. Press the [Continue] button.
  5. On the next screen, enter the customer’s shipping information.
  6. Select a Ship Service. Press the [Continue] button.
Ship Items Directly to the Customer
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