Perform an Inventory Count

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    Jason

    How do we make the second blind count. Having another person try to count the same section results in an error "No Count Requests Found".

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    Joe

    Hello Jason,

    Our apologies on the ridiculously tardy response here! We found that we were not receiving alerts of comments on articles in the KB recently. While you likely found the answer to this comment (question) already, for those who might see this going forward, below is the answer:

    If you want to do a double blind, you'll want to configure the Count in question with "2" in the "Blinds" column (see image above). Note, there is functionality built into RetailOps such that a specific successful count where logical = physical count, may fulfill more than one Count.

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