Inventory Count FAQs

How do blinds work?

Blinds can be thought of as the number of times that your inventory's count must be confirmed. Say you have a count job with blinds set to "1". If RO reports that you have 10 units of Item A and then user Adam counts 10 units, he has confirmed the correct amount once and you do not need another user to count those again.

However, if Adam counts only 8 units of Item A, since there is a discrepancy between RO's reported quantity and Adam's count, a second user must count to confirm there are 8 units of Item A. In the highly unlikely case that the second user Kelly counts 10 units, a third user must come in to confirm the 10 units that she counted. So basically in this situation, you need two consecutive sources to agree on the count. Those sources will either be RO and the first user, or two consecutive users. If the blinds were set to "2" instead, you would need three consecutive sources and so on.

You should also note that the inventory count functions on a container-by-container basis. That means, if there is any discrepancy for any item inside a container, all items inside the container must be recounted and confirmed by another user.

Is it possible to create a count with no blinds?

No. All count jobs must have a minimum of 1 blind count.

How much time may elapse between counts?

There is no restriction on the amount of time that may elapse between counts. In the elapsed time, RO will take into account any adjustments made to the inventory so the user performing the next count will have accurate data to count against.

Does RO take into consideration any adjustments made between counts?

Yes. If user Adam counts 10 units of Item A on Monday and 2 units are sold on Tuesday, user Kelly would only need to count 8 units on Wednesday to confirm the count on Item A.

Similarly, if user Adam counts 10 units of Item A on Monday and 2 more units are received on Tuesday, user Kelly would need to count 12 units on Wednesday to confirm the count on Item A.

Can count jobs be completed if items are constantly added to a container in the count job?

Yes. Count jobs are completed once all containers included in the job have been counted and confirmed the desired number of times (as determined by the blinds set). Each container’s count is completed once all items in the container have been counted and confirmed the desired number of times (again, as determined by the blinds set). If the count for a container has been completed, adding more items to the container will not force you to re-count the container.

Once a container on the count job has been counted and confirmed, users will not be able to perform a count on that container again until it has been added to a new, open count job.

What happens if there is a discrepancy in the count?

The Inventory Count tool works on a container-by-container basis. If there is any discrepancy between what a user counts and what the previous source reports for any item in the container, all items in the container must be recounted and confirmed by another user.

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