Creating an efficient workflow allows orders to be shipped on-time and with fewer mistakes. Outlined below is our suggested method of achieving this function.
RetailOps has the functionality to allow each task in the packing and shipping process to be separated into easily manageable tasks by using a methodical workflow practice.
The Sort Matrix concept is based on a system in which shipment waves are created to allow accuracy on the items that are found within the warehouse and obtained by the sorter. The size of the shipping wave is dependent on a company’s need but will be used below to illustrate a shipping wave of 16 invoices.
Product pickers, or simply pickers, are printed out a list of “pick labels” which are used to start a shipping wave. The labels are printed based on the shipment wave size and allows for easy picking for each individual order based on number. At the bottom of the pick label is the location of the item within the warehouse. Each label also indicates the Lot ID, which corresponds to the Lot ID that is on the individual product to be picked. To ensure accuracy, the picker can make sure that both Lot ID's match by attaching the pick labels next to the product Lot ID. Further, each pick label also indicates the shipment wave invoice number which will designate which place it will go in the sort matrix shown above(imagine a cubby hole or a container box)
Pick Label Example
When a shipment wave is created, picking labels (as shown above) will print to the local printer assigned to the zone to be picked. The picker will then be able to use the label to locate all the associated items in the shipment wave to be dropped off to the sorter.
The sorter then uses the Shipment Wave Invoice Number attached to each of the products that the picker grabbed, and assigns them to the order which is the container/cubby hole for that specific wave.
The process continues on to the flow rack which is where the packaging process starts to take place. The packaging team removes the items from the sort matrix and reviews the packing sheet to ensure that all products associated to that order are present before continuing the process.
Once all items have been accounted for, packaging takes place and orders are shipped.
Example of overhead process below: