Supported Peripheral Hardware

Recommended Hardware

  • Label printer: Zebra GK420D
  • Barcode scanner: Honeywell Eclipse 5145
  • Camera: Canon EOS DSLR
  • Mobile device: Apple iPod Touch 6th Generation
  • Scanner attachment for mobile device: Honeywell Captuvo SL22
  • Scale: Mettler Toledo ps60
  • Receipt printer: Star Micronics TSP100
  • Cash drawer: CD3-1616

Label Printers

RO supports the following printer models (Please note- printer must support ZPL) Please contact RetailOps Support for additional supported models.

  • Zebra GK Series (preferred) 
  • OKI LE810
  • Zebra ZP 450 (200 dpi)
  • Zebra ZP 500 
  • Zebra-FDX ZM400 (200 dpi)
  • Zebra S4MDT (200 dpi)

Barcode Scanners

RetailOps 1.6 supports any USB barcode scanner with a programmable carriage return.

Barcode Scanners in RetailOps 2.0

For the upcoming RetailOps 2.0 release, barcode scanners must be certified by RetailOps to ensure they function properly with new features in the release.

The following barcode scanners have been certified for RetailOps 2.0:

  • Symbol (Motorola/Zebra) DS3508
  • Symbol (Motorola/Zebra) LI4728
  • Symbol (Motorola/Zebra) LS1203
  • Symbol (Motorola/Zebra) LS2208
  • Symbol (Motorola/Zebra) LS9208
  • Honeywell Eclipse 5145
  • Honeywell/Handheld Products 30206-000709SE
  • Honeywell 1911IER

If you are interested in having your scanner certified, refer to this article.


RO supports all Canon cameras that support EDSDK-2.11. These include:

  • EOS-1D Mark III
  • EOS 40D
  • EOS-1Ds Mark III
  • EOS 450D/Rebel XSi
  • EOS 1000D/Rebel XS
  • EOS 5D Mark II
  • EOS 50D
  • EOS 500D/Rebel T1i
  • EOS 7D
  • EOS-1D Mark IV
  • EOS 550D/Rebel T2i
  • EOS 60D
  • EOS Rebel T3
  • EOS Rebel T3i
  • EOS Rebel T4i
  • EOS 5D Mark III
  • EOS-1D X

Mobile Devices

  • iPod Touch (5th Generation and newer)
  • iPhone 5s and newer

Scanner attachments for mobile devices

RO supports the following models of the Honeywell Captuvo:

  • SL22 (for iPod Touch devices)
  • SL42 (for iPhones)

RO also supports models of Linea Pro 4 and Linea Pro 5 with 1D Barcode Scanning capability. These include:

  • Linea Pro 4 1D w/ MSR
  • Linea Pro 4 2D w/ MSR
  • Linea Pro 5  1D w/ MSR
  • Linea Pro 5  1D w/ RFID & MSR
  • Linea Pro 5  2D w/ MSR
  • Linea Pro 5  2D w/ RFID & MSR


RO supports any postal scale with USB connectivity. These include scales from brands such as:

  • Mettler Toledo
  • Salter Brecknell
  • Ohaus
  • Dymo by Pelouze
  • WeighMax
  • My Weigh

Receipt Printers & Cash Drawers

RO supports all line-mode printers from Star Micronics. RO also supports any cash drawers compatible with such printers.

Have more questions? Submit a request


  • 0

    Am I missing something in this article or another that says what card readers are compatible with a laptop/desktop instance of the POS?

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